Mobile repair workshop · Toowoomba & selected SEQ areas
Power wheelchair repairs with practical, mobile support.
Thoughtful fault finding, servicing and battery or charger checks for power wheelchairs where a mobile visit is practical.
Practical mobile support
Support that starts with the right information.
A power wheelchair can be essential to someone’s independence, safety and day-to-day routine. When it becomes unreliable, the immediate priority is to understand whether it can still be used safely and what support is needed next.
Mobility Medics provides mobile power wheelchair repairs and servicing across Toowoomba and selected South East Queensland service areas, where a mobile visit is practical. We work with equipment users, families, occupational therapists, support coordinators and care teams to gather the right details before the job begins.
Check our service areasStart with safe, useful information
If the chair has stopped working completely, do not keep using it if controls, braking or movement feel unsafe. Tell us whether the user has a safe backup option, what has changed and whether the chair shows a fault code or warning message.
Useful information includes the make and model, a photo of the display or fault code, battery and charger details, the symptoms, the chair’s location and any access considerations. This helps us determine the best next step without making assumptions about the fault.
Fault finding, batteries, chargers and servicing
Power-wheelchair issues can involve batteries, charging, controls, connectors, tyres, wheels, seating components or other mechanical and electrical systems. The purpose of a proper assessment is to identify the actual issue and explain the repair path clearly.
Battery symptoms can overlap with charger or wiring faults. Where practical, we begin with testing rather than treating every loss-of-range or no-charge issue as an automatic battery replacement.
Planned service helps reduce avoidable interruptions
Regular checking can help identify wear, loose connections, charging concerns and other issues before they become a bigger disruption. The appropriate service interval depends on the manufacturer’s instructions, usage, environment and condition of the equipment.
Mobility Medics can help maintain useful service records for future diagnosis and coordination with family, care teams or providers.
Working with care teams and plan managers
When a repair needs a quote, written description or invoice for a plan manager, family member, occupational therapist or support coordinator, let us know early. We can provide factual repair information for the service process.
The customer and relevant manager remain responsible for funding decisions and approvals. Mobility Medics does not guarantee a funding outcome.
Common questions
Clear answers before you book.
Every repair is different. If you are unsure whether a mobile visit is suitable, give us the equipment details and we will discuss the practical next step.
What should I do if a power wheelchair has completely stopped working?
Put safety first and avoid using the chair if it does not respond normally or feels unsafe. Contact us with the make and model, symptoms, fault code if shown, location and whether a safe backup is available.
Can you service a power wheelchair at home?
Where practical, yes. The equipment, fault, access and location will determine whether a mobile visit is suitable.
Does a short battery range always mean the batteries need replacement?
No. Battery condition, charger output, connections and other faults can produce similar symptoms. Testing helps identify the right next step.
Can you work with an occupational therapist or support coordinator?
Yes. Tell us who should receive repair details, quotes or invoices, and what information is required for the repair process.
Do you guarantee same-day repairs?
No. Attendance and repair timing depend on the fault, parts, location, route and safety requirements. Mobility Medics will be clear about the next available step once the details are known.
Book by appointment
Tell us what is happening and where the equipment is located.
Weekdays are by appointment. Saturday and Sunday appointments are available from 8 am to 2 pm. Other times may be available by prior arrangement.